Ticket Information

Ordering Tickets Online

Tickets may be ordered online up to the of the day on Friday before a weekend concert, or up to 5 hours prior to a weekday performance. Please call our office at (617) 779-0900 after that time.

By Mail or Telephone

Pro Arte Box Office
PO Box 590295
Newton, MA 02459
Telephone: (617) 779-0900

Box Office Hours

Monday-Friday: 11am-4pm

 

Ticketing Policy

Discount Tickets

We offer several different kinds of discounted tickets: Seniors and students can take advantage of special pricing. We also offer a limited number of deeply discounted tickets to the disabled, at-risk, low-income or elderly as part of our Access program. To purchase discount tickets or to inquire about our ticketing and availability, please call our Box Office at (617) 779-0900.

Ticket Exchange Policy

If you are unable to use your tickets for a particular performance, you may exchange them for tickets to another performance during the same season for which the tickets were issued, subject to availability. For weeknight concerts, return your tickets to the Pro Arte Box Office no later than 24 hours prior to the date of your original ticket. For weekend concerts, return your tickets to the Pro Arte Box Office no later than noon on the Friday before the date of your original ticket. Please note that exchange tickets are different for subscription tickets and single tickets.

Subscriber Exchanges

There is no fee for season subscribers to exchange their subscription tickets and additional tickets for another performance, subject to availability. For weeknight concerts, subscribers may exchange tickets on the day of the original performance, up until curtain. For weekend concerts, subscribers may exchange tickets free of charge no later than noon on the Friday before the day of the original performance. After that time, exchanges may still be made up until curtain but are subject to a fee of $7 per ticket. All exchanges must cover the cost of any price differential in the cost of the ticket. Subscribers may exchange their tickets by phone (please have tickets in hand). Requests after the performance cannot be exchanged or donated.

Single Ticket Exchanges

Single tickets may be exchanged for another performance for a fee of $7 per ticket. Exchanges are subject to availability, plus any price differential. For weeknight concerts, exchanges may be made no later than 24 hours prior to the original performance. For weekend concerts, exchanges may be made no later than noon on the Friday before the date of the original performance.

Lost Tickets

Lost tickets may be replaced by calling the Pro Arte Box Office at (617) 779-0900. On the day of the performance, please come to the Will Call table at the concert venue instead of calling the office to receive a seating pass.